Customer Success Manager

About the Role

Join our Customer Success team to help startups navigate the hiring process. You'll be their trusted advisor, ensuring they find the right developers for their teams.

Responsibilities

• Onboard new clients and understand their hiring needs
• Match clients with suitable developer candidates
• Provide ongoing support throughout the hiring process
• Gather feedback and identify areas for improvement
• Build long-term relationships with clients

Requirements

• 3+ years in customer success or account management
• Understanding of the tech industry and hiring processes
• Excellent interpersonal and communication skills
• Problem-solving mindset
• Experience with CRM tools

Nice to Have

• Previous recruiting or HR experience
• Technical background
• Startup experience